Refund policy

Refund & Return Policy

Due to the nature of jewelry products and for hygiene and safety reasons, all sales are final.

We do not accept returns, exchanges, or cancellations once an order has been processed or shipped.

If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery isladoradajewelry.myshopify.com

To be eligible for a replacement, customers must provide:

• Order number
• Photos of the item and packaging

We are not responsible for:

• Normal wear and tear
• Improper use
• Lost or stolen packages marked as delivered

By purchasing from our store, you agree to these terms.